We regularly ship to our clients across the globe. The majority of these orders come from Australia, Canada, New Zealand, Norway, South Africa, Singapore and Hong Kong, but we are able to ship to just about any destination worldwide. Through the Royal Mail and our courier network we are able to get your order to you within a matter of weeks if not days. The options and prices for shipping your order to you will be shown when you select your country in your shopping basket
We only send your order to you on your instruction. The following fees are therefore chargeable when:
a. You have refused to pay for customs duties and taxes and refused to accept the goods you now own;
b. You have not checked that all products which you have ordered from The Safari Store fall within regulatory requirements of your country - as the importer you are responsible in terms of the law of your country to ensure that you only import goods which are not outside of your countries regulations;
c. You have placed an order with us and, after a cooling off period of 24 hours (which commences as soon as we have requested additional information for your order or quoted you a higher amount on shipping, or any other matter) and you decide to abandon your order and request a refund;
d. You have refused to accept delivery of your parcel from the courier or postal service.
The chargeable fees to be deducted from your refund or billed to you on invoice are:
1. 5% of the order total to cover credit card and administration costs incurred;
2. Any customs, courier, or storage related costs which are for your account and which you have not paid for;
3. Any other costs related to the return of your order to The Safari Store.