• Our team is dedicated to giving you the right information to assist you with your order and to ensure that you have the ultimate products for the best outdoor and safari experience.

Contact Us

If you have a question, need specialist advice or just want to say hello - we are always happy to help.

We are open every weekday for business, with orders with UPS selected as the shipping method despatched every day, and orders shipped with the Royal Mail despatched every Monday and Thursday. We have listed our contact details below, but please do also click here to use our help and frequently asked questions section as it may be the fastest way to find the answer to your question. Here are some of the more popular questions we are asked:

To contact us please select from the following options:

  • E-mail contact form: Please use the contact form below to send us an email.
  • Telephone: UK, Europe, Worldwide clients: +44(0)207 193 4751; USA clients please call us on: +1-231-930-2006. Monday to Friday, 0930 to 1500 UK time. Our team now work remotely so please excuse any issue you may have with call quality. Please also use the form below to arrange a call-back if you are calling outside of these hours, our lines are busy, or if you are having trouble reaching us.
  • Live-chat: when this is active you will see an orange "chat" button on the bottom right of each page.
  • Connect with us or message us through social media channels: Facebook, Instagram and Twitter
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