Our team is dedicated to giving you the right information to assist you with your order and to ensure that you have the ultimate products for the best outdoor and safari experience.
To send us feedback about our safari clothing, safari luggage, safari supplies and service please use our contact form. Click Here. For individual product reviews please scroll to the "customer reviews" section on each product page to leave your review there.
Tour Operator Feedback:
"I forgot to say - there was so much safari store gear! Especially sported by Patrick who loved it all - especially his fleece and bag - everything actually. His hat didn't come off even in gale force winds (whilst mine proceeded to strangle me). Also Paul was raving about the shirts - I think he wore them every day. They were especially brilliant as there were thorns EVERYWHERE and the shirts just slid past! So we were a right old regular safari store team! I should have taken pictures for your website!" T Perkins, Africa Specialist, The Ultimate Travel Company.
"The pair of binoculars that I hired from The Safari Store are definitely the optimum in both weight and focal length to suit any safari...they are so good that I decided to buy rather than return them!! From the start to the finish, dealing with The Safari Store has been a simple and efficient process. With their tailored kit-list and superb binocular rental facility (I don't know why nobody thought of it before!) I was kitted out for my trip within a matter of days. Looking at the range of clothing and bags, they cover every base." N French, Tanzania Odyssey.
"I just wanted to say the sKort in particular is great. Perfect for africa because it is light weight and dries very quickly like the shirt. It is also chic yet practical at the same time so ideal for ladies in the bush. Thank you so much, I've worn it the whole time." G Ellis, Cazenove & Loyd.
Feedback from our Clients:
"Just to thank you for an excellent service, much appreciated." V. Soutar
"That’s amazing. Thank you so much. Truly incredible customer service. I am so grateful." A. Sabberton
"It’s...ARRIVED!!!! Happy...BEYOND!!!! The fleece is amazing, the shoes & 3 T-shirt’s also...all fit perfectly...I couldn’t be more pleased!!! Thank you...thank you...thank you!!!! Regards to the whole Team...Mags 🐘🐆."
"A glorious Namibian sunset at Erongo, from the top of a rock mountain. Such vistas, endless space, and such beauty … unforgettable. The clothing was perfect … light, transportable, cool to wear in 40C!" R. Sprinz
"We had the most amazing time in Kenya so thanks for all your help with the kit. We were probably the only people in the Masai Mara who were properly dressed for safari but we felt better for that. You offer great service and it is all very good kit." S Marks."
"Excellent store ! The team is simply great and the gear is top ! They first test the things on their own expeditions before selling them - what else can i say. The clothes are top as well as assecoires like solar panel or insect repellant. For me as a photographer who spends very much time in the nature my top store !" R. Blum
"Just to say many thanks for your expert advice for our trip to Botswana. It was one of the most wonderful life experiences we've had...of course being correctly dressed was extremely important and we would recommend The Safari Store without hesitation! Hope you like the photographs of us modelling your Rufiji shirts!" V Horrocks, UK.
"Thanks to The Safari Store we were properly kitted out, warm and comfortable on our safari, and both we and the children looked the part! The packing advice was a great help - we might have frozen without it! Thanks for a fantastic service Steve and good luck with the business." A Cattermull, UK.
"Thank you for the prompt delivery of the above order - very pleased with the shirt and trousers!" A Bathe, UK.
"Thanks for fab service." J Lawson, UK.
"The safari shirts are fab...Thank you for all your advice and super clothes I will let you know how I get on and will certainly be recommending your company." A Jenks, UK
"I just wanted to say thank you for the prompt despatch of my order. The clothes are of excellent quality and are a brilliant fit! I cannot wait to see how they will perform out in Africa." J McNeill, UK
"Today I received the olive shirt which I am thrilled with, especially as it has the new vent. When we booked for our recent safari holiday in the Masai Mara we thought that it would be a one-off but we loved it so much we really want to go again. Thank you very much for the info on the black rhino, we will take it into consideration when we plan. Once again, very many thanks for your considerate and generous reaction to my email, and as I said before, we will not hesitate to recommend your company." A Hepburn, UK.
"Thanks very much for your help and very prompt service. The pack arrived this morning." A Hale, UK.
"Just wanted to say thank you for the excellent service you have provided relating to this order." D. Siddons, UK.
"I look forward to getting the shirts. The one I tried a month ago has proved A-OK." P Nelson, UK.
"Thank you very much for incredible service! We received the order and everything is perfect." T. Hüttner, Germany.
"Dear Safari Store Team, Thank you so much for all your help and assistance sorting out the shirts and fleeces for my children. They have happily gone off on their holiday knowing they have the right things." S Hill, UK.
"Thank you I received the shirts yesterday and they are perfect." K Huby, UK.
"Just to let you know I had a fantastic time in Uganda. The clothes were ideal. I loved the materials you use - they were light & easy to dry - necessary in the jungle, when nothing is every dry!" P Arnold, UK.
"Order arrived safely. Super - just what I wanted! Thank you." G Lee, UK.
"Thanks for your help. Good, responsive, service." A Ainsworth, UK.
"This is a rather belated email to thank you for the excellent gilet I wore in Kenya last month! As expected, I have fallen in love with Africa, and am hoping to go to Namibia next year." H Svennevig, UK.
"I will also let you know, that I am very pleased with your service, a lot of companies here in Denmark could learn a lot from you - maybe that's the reason why I have turned to you guys!!! I will most certainly recommend you (as I have already done so). Kind regards from a very pleased customer." N. Fogh Kristiansen, Denmark.
"You are very helpful and your service is excellent." R J Watt, UK.
"I received a note from the new Mrs. Freidheim and she mentioned how happy she was with all the things that were packed for her!" M Mulvihill, UK.
"Goodness me that is terrific service and very much appreciated - thank you! I will be back!" F H Crow-Kyles, UK.
"The shirt arrived this morning. You're right - it's an excellent fit and I'm really pleased with it. So can you please go ahead now and credit the £13 as agreed. I must say I'm impressed with the Safari Store - not just for the really efficient service, but for the exceptionally prompt, helpful, and personal communication. It's been a pleasure to deal with you (and yes, you can quote me on that!). Just one comment. Your website refers to the shirt as having a 'zipped security pocket', which indeed it does. Several other brands claim the same, and the pocket is tiny. The pocket on your shirt is good and deep as I hoped it would be, so I wondered whether you ought to make that clearer in the product description. Just a thought." P Hope, UK.
"You had a very good idea to start this business for safari clothing - very helpful, my guide kept telling me that I had all the right equipment, so must be true! I will advertise it a bit more for you." F Mercati, UK.
"Just a quick line to say thank you for the very prompt delivery of my order. The clothes are everything I expected, and I look forward to being properly attired on my first safari. Thanks also for your excellent service and initiative in replacing an out of stock item with the new Rafiji gilet." P Brown, UK.
"I have just collected my shirts from my local Post Office. They fit beautifully and I am quite delighted with them. I would like to thank you very much for your excellent and efficient service - much appreciated." Pam Hope, UK.
"Thank you, I had a fantastic holiday and the binoculars were very useful!" J Smythe, UK.
"They've arrived!!!!! About ten minutes ago in our office - success!!!! .... guys you delivered the impossible, many, many thanks. I'll be delighted to give you quotes and references if you ever need them for clients. Thank you sooo much both of you for all your help - we shall now contest the 27th World Elephant Polo Championships suitably attired!!" L Monro, UK.
"Just to let you know that I have received the order ok, and that all the items are great - really comfortable. I'll be giving them a severe 'road test' in January and will let you know how they perform!" J Purvis, UK.
"The Barmah hat has arrived and I love it. I am wearing it around and think it is giving a bit. It looks great and the soft material is wonderful." S M, UK.
"We found your merchandise to be a notch better than the rest and we will certainly recommend The Safari Store to others and keep you in mind when we go to Africa again." T Kirzner, Netherlands.
"I had the olive green fleece. Very soft - and no complaints on the feel and warmth etc...Hat never came off once. I attached a chin strap in case but probably not necessary. Very comfortable even in the heat. The inner band worked well...and was a good cushion for the forehead as well as for hanging 'on'." P Knollys, UK.
"We have just arrived back from our adventure and have had a wonderful time!!! My husband did procure a fleece before we went and alluded to the fact whilst shivering on the back of a land rover on an early morning game drive that you obviously you knew what you were talking about!! Thanks again for your assistance." R Kneller, UK.
"I just wanted to thank everyone involved in getting my travel items to me in time for my holiday. They arrived today. You have all been so helpful." M Seldon, UK
"Just wanted to say goods arrived in perfect order yesterday. Look amazing. And I will take all three hats as one I might give to my sister." V Litchfield, UK.